Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how Cobaltmere, LLC ("Cobaltmere", "we", "us") collects, uses and shares personal data when you visit our websites or use our cloud service. It does not apply to self-hosted installations of our open-source software, where the operator of the installation controls the data.

1. Data we collect

• Account data: name, email address, password (stored hashed), time zone and settings.
• Calendar data: when you connect a calendar, we access free/busy information and event details needed to check availability and create bookings. We do not use calendar data for advertising.
• Booking data: information invitees submit when booking with you, such as name, email address and answers to your booking questions.
• Billing data: plan, billing country and transaction records. Card details are collected and processed by Stripe; we do not store full card numbers.
• Usage and device data: log data, IP address, browser type and pages visited, used for security and to improve the service.
• Communications: messages you send to our support addresses.

2. How we use data

• To provide, maintain and secure the service, including sending booking confirmations and reminders.
• To process payments and prevent fraud.
• To respond to support requests and send service-related notices.
• To understand aggregate usage and improve the product.
• To comply with legal obligations.

For users in the European Economic Area and the United Kingdom, our legal bases are performance of a contract, our legitimate interests in operating and securing the service, compliance with legal obligations, and consent where required.

3. Sharing

We do not sell personal data. We share data only with service providers that help us operate the service, under contracts that require them to protect it, including:

• Stripe and Link, LLC (payment processing and tax compliance)
• Cloudflare (website hosting, content delivery and security)
• Our cloud hosting and database providers
• Our email delivery provider (booking notifications)
• Calendar and video providers you choose to connect (Google, Microsoft, Zoom)

We may also disclose data if required by law or to protect the rights and safety of our users and the public.

4. International transfers

We may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

5. Retention

We keep account and booking data while your account is active. After you delete your account, we delete Customer Data within 30 days, except records we must keep for legal, tax or accounting purposes.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, export or restrict processing of your personal data, and to object to processing. To exercise these rights, email [email protected]. You may also lodge a complaint with your local data protection authority.

7. Security

We use encryption in transit, access controls and other measures appropriate to the risk. No system is completely secure, and we will notify affected users of a data breach as required by law.

8. Cookies

Our website uses only cookies that are strictly necessary for the service to work, such as keeping you signed in. We do not use advertising cookies.

9. Children

The service is not directed to children under 16, and we do not knowingly collect their personal data.

10. Changes

We may update this policy and will notify you of material changes by email or in the product.

11. Contact

Cobaltmere, LLC — [email protected]