Refund & Cancellation Policy

Last updated: October 12, 2026

Cancelling a subscription

You can cancel your subscription at any time from your account's billing settings, or by emailing [email protected]. Cancellation stops future renewals. Your plan stays active until the end of the current paid period, and your account then moves to the Free plan. We do not charge cancellation fees.

Refunds

• First purchase: if you are not satisfied, request a full refund within 14 days of your first payment for a plan.
• Annual plans: you may request a refund within 14 days of each annual renewal charge.
• Monthly renewals: monthly renewal charges are generally non-refundable, but contact us if you were charged in error or forgot to cancel, and we will review it promptly.
• Seat reductions: removing seats takes effect at the next billing period; we do not refund partial periods for removed seats.

Where your local law gives you additional rights, such as a statutory withdrawal period, those rights apply in addition to this policy.

How refunds are issued

Approved refunds are returned to the original payment method, including any sales tax or VAT charged. Depending on your bank, refunds usually appear within 5–10 business days. Purchases made through Stripe's merchant-of-record service may also be refunded by Link, LLC, Stripe's affiliate, in line with this policy.

Contact

Questions about a charge? Email [email protected] and include the email address on your account. We reply within one business day.